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broke down, I ordered a battery isolator was told it was in stock. I paid extra for 2 day air the part never arrived. I called Spider Marine and could only get a answering service. I explained that I was broke down I had not received my part could they please track it....
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I didn't like
  • Customer service
#854526
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We purchased a starter for our boat in July 2013 we went out one time. We had the boat serviced for this season the shop told us that the starter sticks. They are a auto electric shop but didn't have time to rebuild it (3 Weeks). So I am stuck buying another starter. ...
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1.0
I didn't like
  • Because of poor quality and poor customer service
#667684
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They advertise like they are a big operation but have no service dept. No parts dept. No sales dept. You can pretty much only order on the web. They find any way possible to deny returns. If you make a purchase you get no confirmation of that purchase. No confirmation...
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Anonymous
Anonymous

Thank you very much , I thought they had phone problems and requested the answering service to relay message that I wanted to talk to someone before I placed an order. Came ac...

2.1
I didn't like
  • Being a sucker
#627165
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Company sent me an alternator with a defective voltage regulator. Instead of honoring a refund..they thought it was better to make me wait and have me ship it back at MY COST and then test it and then send me another...When I told them I wanted a refund, the answer was...
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#501900
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Featured 100% full

Spider Marine - Does not honour warranty
Spider Marine - Does not honour warranty
I bought a starter from this company for my Yanmar diesel. First off, even though the ad lists the starter as a "New Hitachi" starter, and the invoice says "New Hitachi" starter, it is not a Hitachi starter. They sell generic Chinese knock offs. If you read the fine...
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#455449
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Spider marine does not honor its STRICT return policy. If you get the wrong part Tough S**t your stuck with it and you pay shipping to get it returned to you. I would highly recomend you shop elsewhere. there is a reason prices are to good to be true. You will get...
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Anonymous
Shoulda listened

I should have paid attention to this

Anonymous
Big Boat

You can get most parts thru NAPA Go there..

#253504
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Starter Review

Spider Marine
#667639
I ordered a starter from spider marine and that was the last I heard from them. The answering service that took my money cannot connect me with anyone at the company. If you want my advice deL with someone else to me the is the most expensive starter I ever bought because I got ripped off for my money
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